Orders will be shipped within 3-working days upon notification of payment received and verification of payment.
All local deliveries will be via SingPost o NinjaVan.
1) Free Standard Shipping（NORMAL MAIL):
Standard Shipping is a non-traceable normal mail service provided by SingPost.
As it's a non-traceable parcel, by selecting this, Zenzi will not be liable for any lost-parcel after sending it out.
Generally it'll take between 3-5 working days for such parcel to be delivered, subjected to occasional delays.
2) Local Express Shipping (NINJAVAN) :
Express Shipping is a fixed fee of $4.50.
All Express Shipping comes with tracking and sms notification from the courier on the day of delivery.
You will receive your order within 1-2 working days*
*Does not apply if there is a BO item in the order
Due to the COVID-19 situation, kindly expect unforeseen delays in the delivery
Kindly ensure that the right colours/sizes of the correct products have been selected before proceeding to check out.
For any amendments to the orders prior to shipment, you may send a request to our customer service via email at firstname.lastname@example.org